Okay for Baby to Stay at Mohegan Sun

Overview

From the moment you walk into the soaring vestibule of Mohegan Sun, the southeastern Connecticut casino-resort is built to wow. Multicolored sails of beads overhead phone call to heed an fall wood equally they attain skyward to a canopy ringed with birch bark, grounded by a mosaic infinity pool on the floor. The balance of the 300,000-square-foot casino is a crowded and chaotic mishmash of styles that harken eclectically back to the Mohegan tribe's by — a waterfall hither, a behemothic glass Chihuly sculpture there, an animatronic wolf over there. It's all over-the-summit fun, alternating betwixt impressive and — let'south face information technology — pretty cheesy. But the kids will dearest information technology, feeling similar they've walked into a theme park for grown-ups, with lots of strange blinking machines and screaming adults at green tables.

When the state of Connecticut legalized gambling in the 1990's, the Mashantucket Pequot tribe was the offset to build a casino, nearby Foxwoods, in 1992. The Mohegan tribe followed in 1996, eventually expanding with an arena and hotel, opened in 2002. Of the 2, Mohegan Sun is smaller, more artfully designed, and arguably amend for families, with a safe, fun atmosphere and none of the seediness of the Las Vegas strip. Information technology makes for a nice home base for exploring the surrounding area, particularly the attractions of Mystic, a half-hour away, while mom and dad tin come up back to the hotel and play the slots or curl the dice at the craps table.

The hotel is plush and mod, with plenty of infinite in the room for the family to stretch out. That said, this is not really a family resort per se — the anarchy of the casino flooring is bound to overwhelm the fiddling ones, and no affair how cutesy the décor, it's hard to shield the kids from the marauding bands of conventioneers and bachelorette parties clutching cocktails on their way to the blackjack tables. The crowds also brand for somewhat spotty and uneven customer service, with an overwhelming feeling that the staff is outmanned by the number of guests. Long lines are the norm for check-in, bank check-out and fifty-fifty coffee at Starbucks in the morning; you are amend going downward to the front desk than trying to enhance a concierge on the phone; and requests for room service are likely to get lost in the shuffle.

If y'all tin can put up with the crazy, however, Mohegan Sunday makes for a fun and memorable holiday. The kids will remember the arcade (complete with fake slots) and the ginormous pool, while the casino floor remains a strange and exciting mistiness.

Our Editor Loves

• Over-the-top theme park decor
• Fun kids' center and arcade
• Restaurants featuring every cuisine

Family Interests

• Golf
• Museum/Cultural

Family Amenities

• Babysitting
• Children Programs
• Connecting Rooms
• Cribs
• DVD
• Family Room v+
• Free Wi-Fi
• Game Room
• Laundry
• Onsite Dining
• Pool
• Fridge

Room Information

Find the Best Price for Your Stay

Opened in 2002, Mohegan Sun's Heaven Hotel consists of some 1,200 rooms that rise in a huge tower of glass overlooking the Connecticut woodlands. In striking contrast to the campy casino below, the rooms are tastefully decorated in a subdued, modern palette of beige and purple blue, with fancy touches similar nickel-plated drawer pulls and iridescent tiles and blackness marble vanities in the bath. On the walls are tasteful abstract photos with Native American themes (remember beads and baskets). In addition, rooms include big flat-screen TVs with premium cable and OnDemand movies, free Wi-Fi, pilus dryers and irons. Cots and cribs are available at no accuse.

Annotation: Mini-bars are available in all rooms, and are equipped with weight sensors, so you lot risk being charged for any items you take out to make room for a doggie-bag (besides as for a stocking fee up to $25.) Extra refrigerators are available upon request from the front end desk-bound.

Palatial Male monarch/Double Queen Rooms
The smallest rooms in the hotel, these rooms include i king or two queen beds in only under 500 square feet of space. They also include a desk, lounge chairs and a bath with a powerful shower.

Deluxe Rex Cove Suites
Larger rooms with an bordering living room, these suites include 1 male monarch bed, besides every bit a sofa bed. Each room has its own flat-screen TV, too as its own bath (1 half bath, 1 full bath with shower).

Luxury King River Suites
Larger rooms with an bordering living room, these suites include one king bed, also every bit a sofa bed. Each room has a view of the river below, along with its own flat-screen Tv set. The suite likewise has two bathrooms -- one half bath, and one full bath with a powerful shower and generously sized Jacuzzi tub.

Deluxe King Heaven Suites
Located on the upper levels of the hotel, these suites are practically their own apartments, with more i,000 square feet of infinite. Each with an adjoining living room, they include i king bed, also equally a sofa bed. Each room has a panoramic view of the surrounding area, along with its ain flat-screen Television, likewise as its own bath (one half bath and 1 full bath with shower).

Luxury King Sky Suites
Too located on the upper levels of the hotel, these suites are similar to their Deluxe versions with more than 1,100 square feet of space. Each with an adjoining living room, they include one king bed, as well every bit a sofa bed. Each room has a panoramic view of the surrounding expanse. In addition, the suite has a walk-in closet with automated lining and ii bathrooms -- 1 half bath and ane total bath with a powerful shower and a generously sized Jacuzzi tub.

Reviews

Get abroad

by Chief4c15

Very overnice accommodations. Would recommend a Wed or Thursday stay to become all-time pricing. Numerous restaurants to choose from check out the happy hour specials. Room are modern and updated with newer electronic equipment.

Bed Bugs Oh My!

by WellTravelGal

I will starting time with the expert…we stayed in the Heaven Belfry the evening of a concert on 11/03/xix. Our room was on the 28th Floor; wasn't ready when we arrived; but was ready after we left the Mandara Spa. The spa was ok, nothing to rave well-nigh. The technicians were overnice and professional. It was the newly hired reception staff that confused our booking which caused united states of america to alter the services we originally intended to go but in the end it was okay. The reception staff thought giving us a "discount" that was already being offered to all guest staying at the hotel was a good gesture to make up for their mistakes which equated to nix special to make upward for their mistakes for us. Upon entering the room, nosotros were very pleased. It looked nicely decorated, updated, and the views from the 28th flooring were breath-taking and serene.
Now the bad. My travel companion woke up the morning afterward the concert later feeling something crawling on her. To our dismay and horror, information technology was a BED Bug! (see attached photos) Yes, a bed bug! I managed to capture it alive to prove information technology to the hotel direction. I called the front end desk immediately and asked to speak with a manager and to take someone come up to our room to ostend that what we found was indeed a bed bug. The director instructed us to go out information technology in the room and offered to change our room and said no i would come to get it. She explained the "team" that needed to confirm our finding was non allowed to enter occupied rooms, and so we would need to get out it in the room and wait for them to look at it. We declined the offer to change rooms, we were non staying one infinitesimal longer than needed and wanted nothing more than just to quickly go out the hotel. Afterward I hung up with the manager, we started looking effectually the room, we noticed our mattresses did not have mattress covers, they but had a mattress pad and a layer of sheets. No wonder the place had bed bugs. I expected a large hotel such every bit this would accept taken amend precautions to protect their guest. Nosotros showered, immediately gathered our property, but wasn't offered bags to put our possibly contaminated or infested belongings in, cypher. When nosotros arrived at the desk to check out, I showed the managing director the pictures of the bed bug and she offered u.s. ii vouchers for the breakfast buffet. We declined that measly gesture and opted to buy our own breakfast at Starbucks. She stated she would not close out our bill until subsequently "the squad" confirmed the findings. Again never offered anything to place our property in to foreclose possible cross contamination. Non to our surprise, most 15 minutes after nosotros left the desk-bound, we become a call informing the states that what we constitute was indeed a BED Problems. The manager stated she would credit our business relationship for a total refund, but never offered to make an injury or incident report as I after found out was the proper protocol. My travel companion unknowingly at the time was chip numerous times on her cervix, confront, shoulder and arms. When I called the managing director the post-obit 24-hour interval to notice out about how to get the additional expenses reimbursed for cleaning of our items and transportation (they never offered or provided us with anything to quarantine our exposed items), and the items that could not be cleaned but needed replacing, and medical expenses. I received the following reply to my question, "we don't commonly do that and you seemed okay with the states just crediting your stay". Wow I have no words for her response. Just I have x words for TripAdvisor readers. DO NOT STAY A MOHEGAN SUN THEY HAVE BED BUGS!

Family Activities

Puddle and Terrace
Mohegan Sun is a casino resort -- so information technology's necessarily more a playground for adults than for kids. One exception is the pool area, a 10,000-square-foot solarium that features a large pool and small whirlpool, along with a small bar and dozens of chairs for lounging. In the summer months, an outdoor terrace offers an additional 17,500 square feet for soaking up the sun, and a fire pit each night past the Terrace Bar grill. The puddle and terrace are open up Sunday through Thursday from 6 a.m. to 10 p.m., and until 11 p.yard. on Friday and Saturday.

Kids Quest
Tucked into a corner of the casino is Kids Quest, a drop-off children'south center with plenty of fun activities for kids ages 6 weeks to 12 years. It includes iPads and PlayStations with tons of video games; a gym expanse with basketball and dodgeball; a huge climbing structure with slides, platforms, and rope bridges; movies; and arts and crafts. The whole prepare-up is behind a double-locking door that makes it feel prophylactic as Fort Knox, if Fort Knox had a daycare; for boosted security, kids receive bar-code stickers that are scanned in and out when parents drib them off and pick them upward. Rates are $10.50 per hour, per child ages 30 months to 12 years, and $11.50 per hour for infants and toddlers ages 6 to 29 weeks.

Cyber Quest
Next to Kids Quest is Cyber Quest, a huge arcade with Skeeball and lots of video games derived from popular apps -- Plants vs. Zombies, Doodle Bound, Fruit Ninja and more. But making information technology unique is the fact that many of the arcade machines are not games of skill at all, but games of chance. When guests walk in, they buy a card with a certain number of tokens. Then, they can gamble those tokens on large slot machines and other games where they can win credits they can then redeem for processed and inexpensive plastic toys (whoopee cushions, vampire teeth, train whistles and the like). The thrill of wagering their tokens on games and winning real prizes is irresistible for kids, and leap to be a highlight of the stay. On the other hand, the similarity to real gambling may be too-close-for-comfort for some parents, who may want to steer the clan elsewhere.

Mohegan Sunday Arena Amusement
Most of the shows at Mohegan Sun arena cater to adults, with big-name concert acts such every bit Lady Gaga and Maroon Five. From Jan through May, however, the arena becomes the dwelling den for the New England Black Wolves, a professional indoor lacrosse squad that plays rival teams from across the U.Southward. and Canada.

Family Dining

Gone are the days when eating at a casino meant a cheap all-you-can-consume buffet. With more 25 unlike restaurants, Mohegan Sun truly offers something for every taste, including traditional New England cuisine, gourmet Italian, burgers, pizza, Mexican and Chinese (with Ben & Jerry's and Krispy Kreme donuts for dessert). Many restaurants are either chains like Johnny Rockets; or are creations of "celebrity" chefs, such every bit Bobby Flay and Todd English language. Unfortunately, the eating here isn't cheap. Many of the restaurants tend toward the pricier side, and even the food court features $12 burritos.

Unfortunately, few of the restaurants have children's menus, so you are faced with the prospect of ordering dishes to dissever or ordering an adult-size plate and taking food back to your room.

Your best bet is to hitting the restaurants in the Casino of the Sky or Casino of the Air current expanse, which tend to be airier and better lit than the Casino of the Earth, where the atmosphere is darker and smokier. Some of the better choices for families include:

Todd English language'southward Tuscany
Created past Boston'southward resident Italian celebrity chef, this upscale (and pricey!) Italian eatery turns out flawless renditions of all the classics -- Chicken Parmesan, Veal Osso Buco, and Shrimp Scampi. But that'southward not what kids are going to call up. They'll remember the giant cave, consummate with a rushing waterfall that dominates the main atrium of the casino. Diners tin opt to eat waterfall-side at "exterior" tables, or inside the cavern where information technology'due south a petty quieter. The restaurant is open for dejeuner and dinner daily, from 11:30 a.m. to 3 p.m. and 5 to ten p.m., respectively.

Jasper White'south Summer Shack
A branch of the Boston seafood restaurant, this eatery serves up archetype New England favorites from clam rolls to boiled lobster with all the fixings: corn on the cob, boiled potatoes and fries. The surroundings is high-free energy and family unit-friendly. Portions are big, so come with an appetite. Summer Shack is open 11:xxx a.m. to 11 p.m. Monday through Th, and until 1 a.g. on Fri and Saturday.

Margaritaville
Part of the concatenation of restaurants designed by Caribbean good-time crooner Jimmy Buffet, Margaritaville is surprisingly family friendly, with one of the few kids' menus in the casino -- selections include fish and fries, fried shrimp dinner and, inevitably, a junior "cheeseburger in paradise." The décor is also sure to thrill kids, with fake palm trees and a total-calibration, bladder plane suspended from the ceiling. Call ahead and reserve a "boat" -- one of several fake swoop boats complete with fake air tanks lined up on the gunwhales. Margaritaville is open xi a.chiliad. to 11 p.m., Sunday through Th, and until 2 a.g. Friday and Saturday.

Geno'south Fast Interruption Nutrient Courtroom
When y'all can't decide -- or the family tin't agree -- on a cuisine, head over to this spacious nutrient courtroom that has a serial of cafeteria counters with nearly any fast nutrient yous could imagine. Burritos, pizza, Philly cheesesteaks and healthier options like a salad bar are all here. Geno's is open ix:30 a.m. to eleven p.m., Sunday through Th, and until midnight on Friday and Saturday.

Planning & Tips

All Well-nigh the Extras
Elmis Spa
If you are looking to expect pretty at the roulette table, or but unwind from all of the chaos of the casino floor, head over to Elemis Spa, a 22,000-square-foot facility that offers hot-stone massages, coconut body wraps and dozens of other specialized treatments. The facility also includes a full fitness center, and hair and nail salon.

Laundry Services
Same-day laundry service is offered. Clothing is picked upward at 8:30 a.m. and dropped off at 6 p.1000. the same day.

Parking
Valet parking is complimentary for all guests, though gratuities are encouraged.

Check-In/Check-Out
Cheque-in is at 4 p.m., Mon through Saturday, and at five p.g. on Sunday. Check-out is at eleven a.yard. daily.

The Fine art of Smart Timing
Mohegan Dominicus is open twelvemonth-round. Busier months tend to exist summer and during the fall foliage season in New England (though in truth, the resort can be crowded whatever time of year). January through May are good times to visit if you are interested in seeing the Blackness Wolves lacrosse team in action. Apr through Oct are the best times if you programme on exploring Mystic and the Connecticut coast.

Getting In that location
Mohegan Sun is readily accessible from points throughout the Northeast, just over ii hours by auto from New York and ninety minutes from Boston. The closest airports are T.F. Green Aerodrome in Providence, Rhode Island, and Bradley International Airport outside Hartford, Connecticut, both around an hour away. Shuttle services run from both airports to the casino, as do a number of motorbus lines from major cities including New York and Boston. The closest train station is in New London, a one-half-60 minutes away, which is attainable via local bus line, Southeast Area Transit (SEAT). New London is also the embarkation point for a ferry to Long Isle.

Getting Around
Mohegan Sun is located on the Mohegan Reservation, a Native American reservation in the middle of the Connecticut woods. Unless you programme on spending your entire time at the resort itself, it is essential to take a car in order to explore the surrounding expanse. Express service from Mohegan Sun to surrounding cities of Norwich, Groton and New London is provided by local autobus line, Southeast Area Transit (SEAT).

For Mom and Dad
It's not hard to figure out what to do after dropping off the kids at Kids Quest children'southward center -- hit the slots! Mohegan Sun has some 300,000 foursquare anxiety of gaming space, including 5,000 slot machines and over 300 table games, spread throughout iii dissimilar casinos, the Casinos of the Earth, Sky and Wind.

The Casino of the Earth is the oldest of the three, and feels most like a typical Vegas casino -- dark, smoky and crowded -- with a stage playing alive acts of both up-and-coming and has-been artists nightly. (MC Hammer fabricated a contempo appearance, Hammer pants and all.) The Casino of the Heaven is brighter and cleaner, dominated past the massive crystal structure of Wombi Rock in the centre, which features its ain upscale lounge within. It blends seamlessly into Casino of the Current of air, the newest and nicest of the iii, with floating sculptures swaying under high ceilings, and a state-of-the-fine art, smoke-gratis poker room in back. The Casino of the Earth and of the Sky also have defended smoke-free gaming areas.

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Source: https://www.familyvacationcritic.com/mohegan-sun/htl/

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