Serta 9 Inch Queen Good Memory Foam Mattress Review
Most Serta Mattress
Serta mattresses are available in a variety of models, features and types, including innerspring, memory cream and hybrid. The company offers financing options, long warranties and costless standard shipping, but installation is not included with standard aircraft.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- iii stars
- 2 stars
- one stars
Pros
- Financing plans
- Complimentary standard shipping
- Long warranties
Cons
- Charges actress for white-glove delivery
- Less durability
Bottom Line
Serta mattresses come up in a range of models and comfort levels. Serta provides long warranties, only some people annotation immovability bug. Standard aircraft is free when y'all social club online but doesn't include installation.
Top Serta Mattress Reviews
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Karen of Richmond, CA
Verified
I needed a new mattress and box springs about eight years ago. Subsequently rejecting cream mattresses (too hot) and adjustable beds (likewise expensive), I decided a mid-range traditional mat...
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Scott of Palm Desert, CA
Verified
The perfect sleeper is a great production past Serta and priced at an affordable level. I have had terrible soreness in the morning for many years because of poor quality mattresses. T...
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Serta Mattress Reviews
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Rafael of Atlanta, GA Verified Reviewer
Original review: June 20, 2021
Great warranty. Had a bad quality expensive mattress and they processed and inspected and confirmed. They replaced it with aforementioned value of new mattress. Key is to get extra firm merely soft mattress and buy and put 2-3" memory foam on it before putting the sheet on them. You can supplant retention cream every iv-5 years merely exit expensive actress firm mattress alone.
Linda of Friendswood, TX Verified Reviewer
Original review: June 18, 2021
The mattress is not the worst, only not the greatest. I feel that it sinks too much as you sleep. I called them about this when it was first purchased. They did come out and measure how much information technology sinks. It apparently passed the test of sinking TOO much and brought me out a dissimilar mattress (same as I had). It actually and truly isn't any different. I just kept information technology and I slumber on it every night. Would I buy the mattress once again, no. I am researching mattresses now to get some thoughts on what I might want next time.
Virginia of Warren, OH Verified Reviewer
Original review: June 17, 2021
I HAVEN'T SLEPT THIS Skillful IN YEARS!! My back doesn't hurt in the mornings anymore. I wake up rested later falling into deep sleeps. I can plough over without any more hip pain. I purchased the FIRM QUEEN and information technology is the best buy I take made in a very long time. Well worth the money. Purchased from Big Lots. Very very pleased.
Lo of Eugene, OR Verified Reviewer
Original review: June 15, 2021
We bought the bed only ii years agone and it's already too soft. I don't experience similar the life of the mattress is as good as other brands. Luckily nosotros got information technology on a proficient deal then it hurts less having to get purchase another new bed so before long.
Bobby of Birmingham, Alabama Verified Reviewer
Original review: June 12, 2021
When we purchased our new domicile 2 years agone, we decided to movement towards better quality mattresses and an adjustable frame. We have been nothing but happy with our choices to motion in this management. Our quality of remainder profoundly increased due to these choices. The mattress is not overly business firm nor soft. It merely assumes the body and allows you to relax and fall into a deep sleep. We would highly recommend Serta to anyone looking to improve their quality of sleep.
Ed of Burnsville, NC Verified Reviewer Verified Buyer
Original review: April 22, 2022
I assumed SERTA had a good product, I needed a very firm mattress due to some back weakness. I got a rather expensive actress house twin SERTA Perfect Sleeper mattress and it was fine for the commencement few months. I only counterbalance 135 pounds and soon began to sense the mattress was turning into a soup basin. It kept getting worse. The merely way I could get the firmness I needed was to effort to sleep correct on the mattress border where it was still quite firm. And then I was about falling off the bed.
I flipped it over to encounter if using it upside downward would help and it did for most a month, but that also became a soup bowl, like what y'all would expect in a cheap motel. I went back to where I bought information technology and their lame excuse was that the firmness does suspension down some with fourth dimension. Really! But a one-half year and as light every bit I am? They said they would stand behind it if it sagged 1 1/2" below the level line from edge to edge. What a joke that is. The sagging happens when skinny me lies on information technology. It does not bear witness much sag with no weight on it. I'chiliad totally disgusted with this mattress. If y'all need a firm mattress, Practise NOT BUY SERTA!
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Vera of Colchester, VT Verified Reviewer
Original review: April xix, 2022
I purchased a new Serta mattress online from Dealbeds website. It arrived only iii months later on purchase because they said after COVID their product was not up to speed. Afterwards its arrived it felt a little strange as I was sinking in. I am sleeping lonely and my weight is simply 150 lbs. Later two months of using it my mattress has a large deep that cause lots of hurting for my back. Customer service denied to exchange my mattress as they said I need to buy a new jump box considering mine'southward warranty expired several months ago. My old spring box is just fine, information technology's basically a wooden box covered with fabric, nil is broken and I practise not want to spend money on the new one. The mattress I bought can be used without a spring box, or at least it is said correct there on the label. Customer service said that I need to buy a unlike bed if I practise non desire to purchase a new spring box (my bed is less than ane twelvemonth one-time).
I bought a bunkie board equally they said which has all the support needed, but they said information technology has more than 2 inch increments between board (3 inch). None of their warranty documents stated that dominion about two inches. I take been back and along with customer service, they do non even want to talk to you or comply with their own rules. Serta do not provide you with a production that they promise and are not fulfilling their own obligations. They say they have a warranty of 10 years, their mattress lasted less than two months and they do not want to exchange it. Needless to say I would never buy a serta mattress again, and would not to recommend it to anybody.
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Kristine of North Ridgeville, OH Verified Reviewer
Original review: March 24, 2022
I bought a Serta Mattress 3 years ago and information technology is already junk. It has deep depressions and no support. I contacted the warranty section and was very dissatisfied. Not all Serta mattresses are bad just this one. I had to disassemble the bed numerous times to supply pictures they kept asking for. All I got was the run around and no satisfaction. I was even told that my claim was denied because my pictures were not in color. I re-submitted and was denied once again. Every unmarried person I showed these pictures to was totally surprised that the warranty was not honored. I will never buy one of their products once more. Anyone can offer a warranty, where yous shine is how you handle it. VERY UNHAPPY.
Kayla of Georgetown, TN Verified Reviewer
Original review: March 2, 2022
We bought our adjustable Serta mattress queen size set 03/03/2012. We paid $3600 for the whole ready. It is the memory foam IComfort with "cooling gel." Their warranty says if it gets impressions more than than 3/iv of an inch the warranty will encompass it. Even so when buying the production never mention that if it gets stains in any style shape or form the warranty won't cover it. Meaning as it'southward advertised equally a cooling mattress but if someone sweats on information technology the warranty won't cover it. That'due south very sad, well never buy serta again.
Fred of Indianapolis, IN Verified Reviewer
Original review: Feb. 17, 2022
I purchased a Serta memory cream just over half dozen years ago. It supposedly had a 20 year warranty. I started having bug with it a fiddling over a year ago. First outcome I had is poor craftsmanship with the zippers that are basically holding on the cover for the foam from manufacturer. Poor design in my opinion. I've as well always kept the required mattress protector on information technology too. The mattress protector is actually what helped keep the cream cover on this last twelvemonth. I have a Captain's bed which has enough slats that I've e'er been told yous don't need a box jump. This is my second Helm'south bed and 3rd mattress used on them. The first ii were spring styled beds and they lasted considerably longer.
Serta's response for denial of claim was that my bed frame needed a Bunkie lath or plywood? Why is I need this when both my other beds last 8 plus years. I feel they practise these little loopholes and then they don't have to honor their warranties. I sympathize as a company they don't want to give out complimentary production simply make better products. Then there wouldn't be so many complaints. Also Serta definitely needs to improve the warranty process. It took me a couple months just to get an answer. Then once I got it no one would explain the issues very conspicuously. So three months later on I finally get an respond. My stance would be stay away from Serta. I will never do whatsoever concern with them ever once more because of this incident.
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